1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
User privacy and data protection are human rights
We have a duty of care to the people within our data
Data is a liability, it should only be collected and processed when absolutely necessary
We dislike spam as much as you
We will never sell, rent or otherwise distribute or make public your personal information
2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 2018 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is most likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
3.1 Online Course Booking
When you set up an internet account with our website to book a training course online or book offline via email or the telephone.
3.2 Contact forms and email links
Should you choose to contact us using the ‘Get in Contact’ dropdown panel, via the enquiry form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 9.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
3.3 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We therefore consider Google to be a third party data processor (see section 9.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
4.0 WHAT DATA DO WE HOLD?
This website holds the following personal information:
4.1 Contact Information
Contact details relating to you, including your postal addresses, your telephone and mobile numbers, and your e-mail address.
4.2 Training Course Information
We generate and hold information specific to the training course you have booked with us.
5.0 WHAT DO WE USE YOUR DATA FOR?
5.1 Customer Relationship Management
Your data is used to correspond with you to support and manage your customer relationship with Safety Group, including to maintain your account, inform you of changes and general news in relation to Safety Group, and deal with your enquiries and complaints.
5.2 Performing Contracts
We use your data for the purposes of performing, administering and managing your training course and handling any complaints or claims.
If you have consented, we may use your data to send marketing communications to you from time to time with advertisements, offers and promotions relating to Health and Safety Works and the products and services we offer. You are free to opt-out of our newsletter and other marketing communications at any time by contacting us or using any unsubscribe link in any marketing e-mail we send to you.
We may use your data for the purposes of enforcing any orders from you, and for the purposes of dealing with fraud and complying with any legal obligations applicable to us.
6.0 HOW WE STORE YOUR PERSONAL INFORMATION
As detailed in section 3 above, if you register with us or make an order on this website, personal information and order details will be stored within this website’s database. This data is held for a period of six years after your last order. At this time we will then archive all personal information about you. Should you wish to archive your account information prior to this date you can do so by contacting us.
7.0 VISITING THIRD PARTY WEBSITES
Our website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy and cookies policies and that we do not accept any responsibility or liability for these policies or for any data which those websites may obtain from or in relation to you. Please check these policies before you submit any data to these websites.
8.0 ABOUT THIS WEBSITE’S SERVER
This website is hosted by Virtual Internet within a UK data centre located just outside London.
Some of the data centres more notable security features are as follows:
Remote 24/7 security monitoring
Intruder detection system on escape and riser doors
Card readers installed on private suite
Proximity cards with photo and PIN keypads
Biometric palm scanners
Locks on colocation suites and cabinets
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
9.0 OUR THIRD PARTY DATA PROCESSORS
We use one third party to process personal data on our behalf. This third party has been carefully chosen and complies with the legislation set out in section 2.0. Google is based in the USA and is EU-U.S Privacy Shield compliant.
10.0 DATA BREACHES
We will report any unlawful data breach of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
11.0 DATA CONTROLLER
The data controller of this website is: SG Safety Group
Whose registered and operating office is:
43 Wharfe Meadow Avenue,
12.0 DATA PROTECTION OFFICER
Mr. William Cunningham
Director, SG Safety Group Ltd
Telephone: 01138 314022